Welcome to Silk Lush. By accessing or using our website, you agree to comply with and be bound by the following Terms of Use. Please read them carefully before using our services.

Acceptance of Terms

By using this website, placing an order, or accessing any of our services, you agree to these Terms of Use, along with our Privacy Policy, Shipping Policy, Return Policy, and other related policies.

If you do not agree with any part of these terms, please do not use our website.

Use of Website

You agree to use this website only for lawful purposes. You must not:

  • Misuse the website or its services
  • Attempt to gain unauthorized access to the website or its systems
  • Use the website for fraudulent, harmful, or illegal activities
  • Copy, reproduce, or exploit any content without permission

Product Information

We make every effort to ensure that all product descriptions, images, prices, and availability are accurate. However:

  • We do not guarantee that all information is error-free
  • Colors and designs may slightly vary due to lighting and screen differences
  • We reserve the right to update or change product details at any time without prior notice

Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order at our discretion
  • Orders may be cancelled due to stock unavailability, pricing errors, or suspected fraudulent activity
  • If an order is cancelled after payment, a refund will be issued where applicable

Pricing Policy

  • All prices are listed in Pakistani Rupees (PKR)
  • Prices may change without prior notice
  • In case of pricing errors, we reserve the right to correct them and cancel affected orders

User Responsibilities

As a user, you agree to:

  • Provide accurate and complete information when placing an order
  • Maintain confidentiality of your account details (if applicable)
  • Be responsible for all activities conducted under your account

Intellectual Property

All content on this website, including images, text, logos, designs, and graphics, is the property of Silk Lush and is protected by copyright laws.

You may not copy, distribute, or use any content without written permission.

Limitation of Liability

Silk Lush is not responsible for:

  • Any indirect, incidental, or consequential damages arising from use of our website
  • Delays caused by courier services or external factors
  • Losses resulting from incorrect information provided by the user

Third-Party Services

We may use third-party services (such as payment gateways and courier companies). We are not responsible for their policies or performance.

Changes to Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice. Continued use of the website means you accept the updated terms.

Contact Information

If you have any questions about these Terms of Use, you may contact our support team for assistance.